Software Engineer - Java , Rest API - Personalization
Location: Phoenix, Arizona, United States
Company: American Express
Job Type: Full-time
Posted: Jan 30, 2026
Application deadline: Apr 12, 2026
Source: ZipRecruiter
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success.
Because Amex Tech is powered by our technology, our culture, and our colleagues. The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance
It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express is looking for an experienced Engineer to join our team. You will be part of the fast-paced, entrepreneurial Enterprise Customer Intelligence Engineering focused on delivering the next generation global Personalization capabilities (Prospect & Customer) using innovative Machine Learning Models, Big Data technologies, APIs in hybrid cloud platform set up.
This team is responsible for Global Customer Personalization products which including API development, batch components and other technology solutions using technologies such as Java, Python, Spring Core, Spring Boot, TestNG, Cucumber & Javascript. This young team has delivered industry leading products with many firsts in the organization. Today we support 21+ channels (including Web, Mobile, Voice, Email), daily volume of ~11MM transactions a day and support content across Card, Servicing, Merchant & Member Ship Reward offers and are expanding rapidly with a focus on building a Global Customer Personalization Product with a focus on driving omni-channel experience for our Card members by delivering world-class innovative Responsibilities: Responsible for contacting clients with overdue accounts to secure the settlement of the account.
Also they do preventive work to avoid future overdues with accounts that have a high exposure. Owns the development and testing aspect of the software development for assigned applications. Functions as a member of an agile team and helps drive consistent development and test practices with respect to tools, common components, and documentation.
Primary focus (80%+) is spent writing code, unit testing, test automation, quality assurance & doing automation testing in ongoing sprints. Review requirements specification for development, defects, performance, reliability, scalability and set up and maintain the environment. Responsible for performing code reviews, quality checks, implementing automated testing to gain efficiencies.
Implementing proof of concepts and new technologies to progress the efficiencies of the technical landscape. Develops deep understanding of tie-ins with other systems and platforms within the supported domains Performs ongoing refactoring of code, quality assurance and testing, applying best methodologies and processes. Sees opportunities to adopt innovative technologies & ideas in development / test area.
Provides continuous support for ongoing application availability Collaborate/influence within and across teams to create successes with an innovative attitude to challenge the status quo. At the core of Software Engineering: Every member of our team must be able to demonstrate the following technical, functional, leadership and business core proficiencies, including: Agile Practices Programming Languages and Frameworks Business Analysis Analytical Thinking Business Product Knowledge Minimum Qualifications A Bachelor's or higher degree (or its equivalent) in computer science, Computer engineering, Electronics Engineering or a directly related field. 4+ years of experience in software development and quality assurance.
Prior experience in Personalization domain will be a big plus. Expertise in programming knowledge in Java - Solid understanding of data structures and common algorithms Good knowledge REST API development will be a plus. Looks proactively beyond the obvious for continuous improvement opportunities Willingness to learn new technologies and exploit them to their optimal potential Proven ability to apply theoretical and practical knowledge to achieve stated goals of the job duties.
Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best
This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
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