Outreach And Case Manager

Location: Burlington, Vermont, United States

Company: Community Health Centers of Burlington

Job Type: Full-time

Posted: Aug 26, 2025

Application deadline: Nov 8, 2025

Source: ZipRecruiter

ManagerBachelor's DegreeEducationInsuranceRetailCommunicationProblem SolvingCritical ThinkingTime ManagementExcelSEMRRSPHealth Insurance

JOIN OUR TEAM AND MAKE A DIFFERENCE!

The Community Health Centers is known throughout Vermont for providing compassionate, affordable, quality health care to all who need it regardless of financial status or life circumstance.

Community Health Center is seeking an Outreach and Case Manager for our Safe Harbor location. The Outreach and Case manager is responsible for outreaching to the homeless population and providing case management and assistance to people with mental illness, including those with co-occurring disorders, in need of resources and support. This position assists people in applying for federal and state insurance benefits and SSI/SSDI entitlements. This position connects clients with resources and agencies suitable to their particular needs without the duplication of services. There is a limited amount of housing services as required as well. The primary goal is to contact and engage people who are disconnected from mainstream resources.

Education & Experience:

  • Bachelor's degree in social work or other human service-related field.
  • A minimum of 1 year of direct human service experience.

Knowledge, Skills & Abilities:

  • Ability to meet clients "where they are" literally and figuratively, working with a diverse population of clients with a variety of challenges.
  • Ability to identify the need to seek higher-level supervision when needed and appropriate.
  • Ability to problem solve both independently and as a team member.
  • Strong communication skills, including active listening, as well as verbal and written skills.
  • Excellent problem solving and critical thinking skills that include time management, organizational skills, and the ability to prioritize.
  • Knowledge of community services and/or willingness and ability to find the information for the benefit of the client (cold calls, etc.).
  • CPR Certified

CHC employee benefits highlights include:

  • Excellent Medical, Dental and Vision coverage
  • $600 annual wellness reimbursement! (We'll pay you for being active!)
  • Monthly stipend for those with alternate health insurance
  • Flexible Spending Account and Dependent Care Account
  • Life insurance, AD&D, Short Term/Long Term Disability, Accident Insurance, and Critical Illness Insurance
  • 401(k) Retirement Plan (Employer contribution of 3% of your annual salary after 1 year of service regardless of personal contributions)
  • Fiduciary services through Morgan Stanley regarding your Vanguard account and/or other financial advice
  • Generous Accrued CTO
  • Employee Assistance Program offering FREE short-term counseling sessions and a variety of resources
  • A growing list of local discounts and perks including to Edge Sports and Fitness, Lenny's Shoe and Apparel, other retail discounts, and more!

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