Director of Operations

Director of Operations

Location: Northeast Wisconsin (Green Bay / Appleton area)

Industry: High-Growth Private Business (Real Estate)

Company: Confidential (Via Toonen Consulting)

Employment Type: Full-Time

Lead Operations for a Company That Puts Values into Action

Toonen Consulting LLC is proud to represent a confidential, high-integrity organization on the rise, one of the many exceptional companies we selectively partner with. Our client is a fast-scaling, culture-first business making a strong impact across the Northeast Wisconsin region. They prioritize clarity, trust, innovation, and people over bureaucracy, and they are looking for an experienced Director of Operations to help them scale smarter, not just faster.

At Toonen Consulting, we don’t work with just anyone, and neither should you. We partner only with values-driven companies that invest in their people and offer meaningful work in supportive, high-performance cultures.

A Culture Built on Values:

• Not just growth, purposeful growth: Work with a team that’s expanding intelligently and sustainably, grounded in real values, not hype.
• A seat at the table: You'll be trusted to lead operations strategy, own the systems, and influence the direction of the business.
• No red tape, all impact: Small, agile, and direct, where you solve problems, drive change, and see results every day.
• Built on Values That Matter: This is a culture rooted in honesty, respect, and doing right by others, not just because it’s good business, but because it’s who they are.
• AI-forward leadership: The company is serious about integrating AI tools and intelligent automation to create lean, efficient workflows. You’ll have the freedom to implement and innovate.
• Your Role: Director of Operations: Be the architect of the company’s operational engine. Build systems, remove bottlenecks, and lead with emotional intelligence while driving high-performance execution across sales, marketing, client service, and fulfillment.

Core Responsibilities

• Oversee daily operations across departments, ensuring alignment, communication, and execution.
• Integrate AI-powered tools and automation (CRM, task flows, reporting dashboards) to improve efficiency and reduce manual work.
• Create and refine SOPs, workflows, and internal documentation for clarity and consistency.
• Track and report on key performance indicators (KPIs); own operational data integrity.
• Lead onboarding, team accountability, and culture alignment in collaboration with department leads.
• Manage third-party vendors and systems partners, overseeing special projects such as tool implementation or system migrations.
• Identify bottlenecks and inefficiencies and solve them before they slow things down.
• Collaborate with executive leadership on short- and long-term strategic priorities.

What We’re Looking For

• 5+ years of experience in operations leadership, business management, or systems optimization, ideally within high-growth real estate, proptech, or professional service firms.
• Proven experience with AI or automation tools that support CRM, scheduling, workflows, reporting, or cross-functional collaboration.
• Systems-minded: You think in processes and love building order.
• Calm, clear communicator who builds alignment and leads with authenticity.
• You’re as comfortable rolling up your sleeves as you are building the big-picture roadmap.
• Values-aligned: You care about your team, deliver on your word, and lead with character.

Step In. Scale Up. Lead Forward.

For leaders who build smarter, move faster, and think bigger, this is your moment to drive operational excellence and lead a meaningful and lasting impact.

About Toonen Consulting LLC

Toonen Consulting is a strategic recruiting and business consulting firm that connects high-performing professionals with purpose-driven organizations. We don’t just help companies fill roles; we help you build your legacy. Every client we represent is vetted for culture, integrity, and long-term vision. When you apply through Toonen, you’re stepping into a career, not just a job.

Equal Opportunity Employer

This employer is an Equal Opportunity Employer and complies fully with all applicable federal and Wisconsin state employment laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

Toonen Consulting only works with those committed to creating an inclusive, respectful, and accessible workplace where everyone has the opportunity to thrive.

https://toonenconsulting.com

About Toonen Consulting:

At Toonen Consulting, we’re not just a consulting firm; we’re a strategic bridge between top-tier talent and thriving careers. Founded by Melissa Toonen, our foundation is built on integrity, professionalism, and a hands-on commitment to solving complex business challenges.Our Mission & VisionMission: We empower organizations by shaping strong cultures, optimizing systems, and crafting strategies that unlock their full potential.Vision: To be the partner of choice for organizations, driving long-term success through meaningful, sustainable collaboration.Why We're ExceptionalWe blend behavioral science, operational rigor, and business intuition to bring clarity to complexity, fostering cultures that retain talent and unleash organizational performance. Core values: Integrity, Flexibility, Teamwork, Passion, Transparency, Continuous Learning, Positivity, Persistence, and Vulnerability, form the heartbeat of everything we do.Positioning for HiringAt Toonen Consulting, you're not just applying for another job; you’re stepping into a career that’s aligned with your strengths, values, and goals. We connect you with companies that truly value their people. We don’t work with just anyone, and neither should you. Our partners are industry-leading companies that prioritize employee growth, work-life balance, and long-term success.Core Capabilities of Toonen Consulting:1. Business DevelopmentFrom startups to established enterprises, we offer full-spectrum support; from brand strategy and marketing materials to business plans and website design, ensuring operational readiness, market fit, and sustainable growth.2. Talent Acquisition & RetentionHiring shouldn’t be a headache; it should be a strategic advantage. We identify talent gaps, craft recruitment strategies, and manage the full cycle hiring process to secure top performers and help them thrive. This directly dovetails with our hiring-focused mission: we bring you the best talent and align them with careers that ignite their strengths.3. Strategic PlanningStarting with a diagnostic “baseline assessment,” we co-create actionable and measurable strategic roadmaps. Our focus? Translate insight into precise, impactful execution.4. Business AssessmentWe dive deep into culture, operations, and metrics to uncover untapped potential. Our candid, data-driven analysis leads to prioritized action plans that transform performance.