(USA) Senior Product Manager, B2B Experiences

Position Summary...Walmart Business recently launched with a mission to save Organizations time, hassle and money. We’re seeking the latest addition to our product management team to lead experiences for our B2Bcustomers. This highly cross-functional role leads development and launch of B2B-distinct features along with collaborating to advocate for the B2B customer as we build next gen, retail platform capabilities. The ideal candidate has experience in retail and B2B domains, applying AI-driven solutions, and deep understanding of the product management lifecycle.

What you'll do...

Job Summary: The B2B Experiences Senior Product Manager is responsible for defining, developing, and delivering seamless experiences for B2B Customers across all touchpoints. This role collaborates with cross-functional teams—including engineering, design, operations, and business stakeholders—to ensure that products and services meet B2B customer needs and drives business objectives. Senior Product Manager will own the product lifecycle from ideation to launch and ongoing optimization, focusing on delivering a cohesive and delightful experience for users across all platforms.

Key Responsibilities:

• Develop and communicate a clear product vision and strategy for shared and distinct B2B experiences
• Gather and prioritize customer requirements, market trends, and business needs.
• Collaborate with engineering, design, and operations teams to deliver high-quality products and features.
• Define and track key performance indicators (KPIs) to measure product success and customer satisfaction.
• Lead product planning, roadmap development, and execution throughout the product lifecycle.
• Identify and resolve product issues, risks, and dependencies.
• Advocate for the B2B customer by ensuring a seamless experience across all channels and touchpoints.
• Conduct user research, usability testing, and data analysis to inform product decisions.
• Communicate product updates and progress to stakeholders at all levels.

Qualifications:

• Bachelor’s degree in business, Computer Science, Engineering, or related field (MBA preferred).
• 3+ years of product management experience, preferably in customer experience or digital products.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and stakeholder management abilities.
• Experience working in agile development environments.
• Passion for delivering exceptional customer experiences.

Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events

Respect the Individual: Demonstrates and encourages respect for all builds a high performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging, so associates thrive and perform drives a positive associate and customer member experience for all identifies attracts and retains the best team members.

Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customer member and company and regularly recognizes other contributions and accomplishments.

Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and cross functionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action.

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culture supports Walmart's goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving.

Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values.

Act with Integrity Acts as an altruistic servant leader and is consistently humble self-aware honest and transparent.

Serve our Customers and Members Delivers expected business results while putting the customer member first and consistently applying an omni merchant mindset and acts with an Every Day Low-Cost mindset to drive value and Every Day Low Prices for customers members.

Serve our Customers and Members Adopts a holistic perspective that considers data analytics customer member insights and different parts of the business when making plans and shaping the team's strategy.

Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risk-taking and exhibits resilience in the face of setbacks.

Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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Sunnyvale, California US-08479:The annual salary range for this position is $117,000.00-$234,000.00

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Bentonville, Arkansas US-09401:The annual salary range for this position is $90,000.00-$180,000.00

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 4 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America