Remote - Bilingual Customer Service, Business Market - Mon-Fri
Location: Laval, Quebec, Canada
Company: Nordia
Job Type: Full-time, Part-time, Hourly
Posted: Jul 30, 2025
Application deadline: Apr 12, 2026
Source: ZipRecruiter
Overview
Are you known for your passion for technologies? If you are also a skilled communicator and looking for a new challenge to put those great skills to good use, then we have a golden opportunity for you within the Mobility department at NQX.
As a Customer Service Representative, you will answer calls and help the business clientele of Canada's largest telecommunications company with their mobility services. This is the ideal role for someone with a friendly nature who enjoys helping out others. Add to that the opportunity to work from Monday to Friday (hello, free weekends!) right from the comfort of your home; we believe this is a position you'll truly enjoy.
What we offer:
- Competitive base salary of $20.25/hr (including base wage and hourly premiums);
- Monthly performance-based incentive;
- Fully paid training and coaching program;
- Complete benefits package after six months, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.
- A week days only work schedule;
- Work from the comfort of your home (equipment provided).
Responsibilities
In this role, you will:
- Answer calls or emails from customers regarding their billing requests and mobility services;
- Provide the customer with all the necessary information to ensure they're satisfied;
- At all times, ensure that every call or email is treated in a confidential manner with accuracy, courtesy, and efficiency.
Qualifications
- You are bilingual: you must speak fluent English and French to interact with French and English-speaking customers in Canada. Answering customers in English will be required between 50 and 70% of the time.
- Eligibility criteria:
- Be available to work 5 days up to 40 hours per week: Monday to Friday between 8:00 a.m. and 8:00 p.m.;
- Reside near the NQX Laval centre to be able to travel to the training center if necessary;
- Have a high-speed internet connection of at least 25 MBPS and a secure, quiet space.
- Great interest in technologies - You are curious by nature and interested in working with new and emerging technologies. In this role, you will have the opportunity to promote Canada's fastest 5G network as a solution to the customers;
- Must be friendly, customer-oriented with a great focus on meeting quality standards;
- Excellent communication skills - You know how to express yourself clearly and concisely;
- Excellent analytical skills - You know how to handle complex customer accounts confidently!
- Knowledge of the Microsoft Suite (Office, Excel, PowerPoint, and Word);
Training start date: August 11th, 2025
At NQX, empathy, authenticity, and innovation guide us every day. We believe that providing an engaging work environment for our teams is essential to effectively support businesses and creating authentic, memorable interactions with their customers. People are at the heart of everything we do - we nurture talent and support our teams at every stage of their journey. NQX has been recognized as one of Canada's Most Admired Corporate Cultures, according to the Waterstone award recognition. And our team agrees: 84% of employees would recommend NQX as an employer to their family and friends.
Want to learn more about our career opportunities and what makes working at NQX so rewarding? This way!
Employment Type: OTHER
More Jobs Like This
Personal Caregiver
Bayshore HealthCare
Posted: Feb 10, 2026
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. With locations across the country, including more than 80 home care offices, 11 pharmacies and
PSW/LCW
Bayshore HealthCare
Posted: Feb 6, 2026
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list. Join the Bayshore Family: Enhance care for clients of all ages and backgrounds with compassion
Entry Level Sales Representative
The RPM Groups
Posted: Feb 4, 2026
Join Our Team: Entry-Level Sales Representative We are seeking a motivated and enthusiastic Entry Level Sales Representative to join our dynamic sales team. This position is ideal for individuals looking to kickstart their career in sales and develop their skills in a fast-paced environment. As an Entry Level Sales Representative, you will be responsible for engaging with potential customers, understanding their needs, and providing tailored solutions to help them achieve their goals. What You’ll Do: • Engage with customers to understand their needs and recommend products/services • Build
Receiver - Warehouse Technician
Multimatic
Posted: Aug 31, 2025
Position Overview: Multimatic Niche Vehicles North America is seeking an experienced Receiver -Warehouse Technician to ensure efficient movement of raw material and finished goods on/off truck and around the plant. The successful candidate will have some experience working in a fast-paced warehouse and understand the importance of a strong work ethic, be able to multi task and work efficiently and accurately. Responsibilities: • Receive, inspect and verify incoming shipments against invoices, purchase orders and other documents. Record shortages and reject damaged goods. Maintain receiving
Cake Decorator - Part Time
Longo's
Posted: Aug 31, 2025
Description We are looking for a Cake Decorator - Part Time who is passionate about food and enjoys working in a fast paced, team environment! Do you have outstanding customer service skills? Are you passionate about the food industry? If so, come join our growing team! Position: Cake Decorator - Part Time What you’ll do: - Provide exceptional service to our customers - Stock, merchandise and create displays - Product preparation - Maintain product quality by date checks and product rotation - Follow Food, Health and Workplace Safety standards What we are looking for: - Ability to
Labourer Driver
1-800-Got-Junk?
Posted: Aug 31, 2025
APPLY TODAY & START AS SOON AS THIS WEEK! 1-800-GOT-JUNK? is growing and looking for positive, physically fit people to join our Truck Teams in Edmonton. We’re the World’s Largest Junk Removal Service, known for our professional, friendly team members and clean, shiny blue trucks. Truck Team Member – General Labour / Customer Service / Driver • Hiring Immediately for Full-Time, Part-Time, Weekends • Location: Office based in SE Edmonton • Pay: $16/hour + tips, bonuses and other incentives (avg of $19-$21/hr). Performance-based pay increases & promotions are available for great people that gr
Health Care Aide (1.00 FTE)
Golden Life Management
Posted: Aug 31, 2025
It's an amazing time to join Golden Life as we continue to expand our seniors housing, care, and services within western Canada. We’re looking for qualified, temporary, full-time (1.00 FTE) Health Care Aide to join our Nursing Care team at Columbia Garden Village in Invermere, BC. If you're a qualified Health Care Aide, and you are a strong team player, then we’d like to hear from you! The successful candidate will have related experience and a passion for providing high quality care and support for seniors. We're looking for someone who: • Respect and promote the dignity, choices and indiv
Content Research Specialist
beBeeSearch
Posted: Aug 31, 2025
Media Search Analyst Job DescriptionAs a Media Search Analyst, you will have the opportunity to work with an innovative web-based evaluation tool, conducting comprehensive assessments across diverse task categories, including music, video, books, podcasts, and home pod evaluations in various media domains.Our team empowers you to set your own schedule, allowing for flexibility and autonomy in your work. You will analyze and evaluate search outcomes for App Store Content, conducting research using online tools to assess query accuracy and intent.With no previous professional experience required
Accounting Analyst
Sleep Country
Posted: Aug 30, 2025
In this role you will: • Serve as a key member of the Accounting Shared Services team, supporting financial accuracy and operational efficiency. • Perform daily audits of store transactions, analyze and resolve out-of-balance issues, and complete timely reconciliations and correcting entries. • Coordinate with other teams to ensure transactions are reflected accurately in the financial systems. • Escalate issues to the proper departments and follow through to resolution. • Take the lead reviewing and assessing existing accounting operational processes. • Analyze root causes of issues and recom
Operations Associate
Crate & Barrel
Posted: Aug 30, 2025
CB2 is transforming the perception of home design for today's modern consumer. Born out of Crate and Barrel, CB2 is committed to high-quality, sophisticated design at an approachable price. Located in downtown Chicago, CB2 offers an engaging, collaborative work environment. If you're creative, team spirited and have a passion for modern design, then join the team as a Operations Associate. A day in the life as a Operation Associate... - Assist the team with ensuring product and displays on the sales floor are stocked appropriately and available for customers to purchase - Perform duties associ
Crew Member
St. John's
Posted: Aug 30, 2025
Looking for a challenge this summer? Join our hard-working team in transforming the homes of our community! We are looking for team players who are driven, results-oriented, and eager to make their mark this summer. We provide high-quality home services such as lawn care & painting/staining services for both Interior and Exterior projects! We are committed to transforming the homes of our local residential communities and leaving our homeowners in AWE of the transformation. We are offering both full-time and part-time general labour positions to the most motivated, coachable individuals to jo
Plant Operators
Lismore City Council
Posted: Aug 30, 2025
About Us We warmly welcome individuals who bring fresh perspectives and unique skills, helping to enrich our collective vision for a vibrant and thriving community. About this Position: We have multiple Plant Operator positions available in our Roads Department. The Plant Operator is part of the Roads and Quarry section within the Council’s Chief Operating Office. The primary function of the Plant Operator is to operate plant and heavy vehicles with precision and expertise in road construction, maintenance, and quarry operations, ensuring the safe and efficient operation of equipment throug