Job ID 30673: Vaccine Ambassador - Indigenous - REPOST

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

• Job ID #30673: Vaccine Ambassador - Indigenous
• Union: CUPE Local 5167
• Job Description ID #: A15274
• Close date: Interested applicants please submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on July 30, 2025.
• Duration: This vacancy is for a period of up to 12 months.
• Internal applicants should apply with your work e-mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted.

SUMMARY OF DUTIES

Reporting to a Supervisor, the Vaccine Ambassador – Indigenous supports Public Health Services’ (PHS) by working with Indigenous populations in Hamilton to build trust and confidence in routine childhood and school-based immunizations. The Ambassador will be responsible for proactive community engagement with Indigenous populations and key partners to promote vaccines, and address vaccine hesitancy. May be required to work on-site at vaccine clinics to assist with clinic navigation and cultural interpretation for Indigenous individuals and other administrative clinical duties.

GENERAL DUTIES

Work within an anti-racism, anti-oppression, and Indigenous culturally safe approach.

Build trust and actively engage with Indigenous community.

Build and maintain positive working relationships with various Indigenous partners/leaders.

Engage in health promotion planning and activities for Indigenous communities, such as supporting the development and implementation of health promotion strategies.

Conduct Indigenous client outreach and engagement to identify potential clients.

Maintain knowledge and understanding of current trends related to Indigenous Peoples, and an understanding of Indigenous cultural safety and trauma informed care.

Attend community network meetings and foster collaborative relationships with Indigenous community partners to support the PHS Community Vaccination and School Clinics Program.

Provide information about publicly funded routine childhood and school-based vaccines and other vaccines to support individuals to make an informed choice.

Receive and respond to inquiries from community partners and Indigenous individuals regarding vaccines.

Assist Indigenous individuals to access vaccines and report vaccinations as needed. Including, but not limited to, addressing barriers to access through sharing knowledge, arranging clinical and supportive services to meet Indigenous community needs, and addressing other barriers when identified.

Use a client centred approach to link Indigenous individuals to relevant health and social resources, as appropriate.

Engage with individuals, when supporting clinics, to provide cultural interpretation and promotion of clinics.

Maintain records as required and performs clerical work as assigned related to vaccinations.

Maintains confidentiality of the computerized databases related to the public’s personal information in accordance with established records retention protocols.

Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to Occupational Health and Safety.

Perform other duties as assigned which are related to the responsibilities of the job.

QUALIFICATIONS

• Previous experience working in community engagement and outreach in Indigenous communities – in social service or health care organizations.
• In-depth knowledge and understanding of Indigenous culture and history which may be gained through lived experience.
• Previous experience with building collaborative relationships with Indigenous organizations.
• Demonstrated knowledge, experience, and ability to initiate connections and actively engage with Indigenous communities.
• Demonstrated ability to interact professionally with health care staff and Indigenous communities. Experience within a health care setting would be an asset.
• Strong understanding and experience in providing a culturally safe space for Indigenous Peoples. Strong understanding of the social determinants of health for Indigenous communities.
• Must demonstrate skills in taking initiative and practicing good judgement and ability to problem solve and take a leadership role when necessary.
• Excellent communication and interpersonal skills, both oral and written. Fluency in an Indigenous language is an asset.
• Knowledge of Indigenous community partners, programs, and other resources.
• Excellent time management, organizational and record keeping skills.
• Demonstrated intermediate working knowledge of Microsoft Office (Microsoft Outlook, Word, and Excel).
• Willingness to learn and work with job specific databases.
• Experience with data collection, program measurement and evaluation tools.
• Excellent keyboarding and data entry skills.
• Provide a cleared Police Vulnerable Person Criminal Record check (PVSC).
• Must have access to timely and cost-effective transportation to meet program delivery needs.

NOTE: Qualified applicants who identify as members of an Indigenous community (First Nations, Métis and Inuit Peoples), racialized, and other equity deserving groups are encouraged to voluntarily self-identify in their cover letter, in a transparent manner, as part of the application process.

NOTE: This is a newly created position. The incumbent(s) or the department has the option to have the salary grade assigned to this position re-evaluated within nine months of the initial filling of this position. The Director of the division must review and submit the submission to Human Resources within 45 days of receiving it. All required forms of the job evaluation submission must be fully completed in order for the review to occur. If fully completed and updated job evaluation forms (with an updated draft job description) are not received within nine months of the initial filling of the position, the existing job description and rating shall be confirmed.

Disclaimer:

Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Terms:

The City is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements.